FAQ

1. How to get the most suitable machine and best price?

Please tell us the material you want to working on.

How to work on it ? Milling ? Cutting ? Or other ?

What’s the MAX size of these material ?( length ? Width ? Thickness ?)

2. Training and Use?
We will supply friendly English operation manual and installation. Customer is warmly welcomed to visit our factory for free training. We can also send engineer to customer’s country to supply training, but you need to bear some fee,like tickets and hotel and meal

3. What is Warranty Policy?

We provide 1 year warranty. During the 1 year warranty if any part is faulty, our company will give you replacing parts for free and help you to change the faulty parts. When the warranty expired, our company will still give you technician support for free. The only difference is the replacing part no longer free. So, we provide lifelong after sale service to you as long as you use our printer. Especially, you can gain the lifelong Warranty for your large format digital inkjet printer with continuously ink order.

All products on our website are made by the best manufacturers in China and the quality is guaranteed by the China Ink-jet Printing Association. Although low cost products are the most popular, but our products are selected with high quality and high production standards and affordable price. We can supply assembly spare parts with every machine and guarantee their functioning for at least 12 months.

4. How to pay? Can I use credit card?

A:You may use the following methods of payment: Ali Trade Assurance, PayPal online payment, PayPal direct payment, credit card (through PayPal gateway, some areas may be restricted), bank transfer, and Telegraphic Transfer (T/T) payment.

5. How to receive my order? Is it safe during shipping?

For the items you purchased, we will arrange shipping by sea or international express delivery to ship and usually the carriers are DHL, FedEx, TNT, and UPS. It shall be quite safe during shipping by sea or air. Additionally, we will purchase insurance as a guarantee for your order.

6. If I still have questions to this product, what shall I do?

Mobile / WhatsApp:+86-132 9644 3055

Email: info@reboundcnc.com , reboundcnc@gmail.com

Skype: reboundcnc@gmail.com

QQ/Wechat: 1303954009

CATEGORIES

CONTACT US

Contact: Stephen Zhang

Phone: +86-13296443055

Tel: +86-0531-88273128

Email: info@reboundcnc.com

Add: No.6 HeHua road Licheng District Jinan City, China

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